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Red Cross Support

The Red Cross Fire & Emergency Support Service (FESS) is a team of dedicated volunteers who are available to assist members of the community after they have been affected by fire, flooding and other emergencies. The Red Cross has a campervan that can offer shelter and facilities to those who need it. The team play an important role offering humanitarian assistance to those who may have suffered trauma from a fire or flood and help people deal with emotions associated with the loss of their home or belongings services the Red Cross provide include:

  • Immediate temporary shelter
  • Emotional support
  • Practical assistance
  • Clothing, toiletries and refreshments
  • Shower/washing and toilet facilities
  • Use of telephone/ camera to assist with insurance claims, signposting to other agencies
  • Help in securing temporary accommodation
  • Advice on care/ replacement of damaged property
  • Multilingual phrasebooks

Based at Clough Road Fire Station in Hull, the team cover the whole of the Service area and are available from 1800hrs – 0700hrs weekdays, weekends and over the Christmas period 24/7.

You can find out more information about the Red Cross’ Fire and Emergency Support Service on their website.

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