News

Customer Service Excellence for Humberside Fire & Rescue Service
22 July 2009 - 13:46

Humberside Fire & Rescue Service (HFRS) has gained Customer Service Excellence (CSE) certification. The award recognises HFRSs cross-organisation understanding of, and commitment to, providing excellent customer service.

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16063 Tue 07/09/10 19:53 Second Avenue, Grimsby. Person shut in lift. Person released by Fire Service using hydraulic cutters and hand tools. Lift isolated by Fire Service, engineer en-route.

16053 Tue 07/09/10 17:54 Althorp Road, Hull, Kingswood. Female child with leg stuck in railings, manipulation used by Fire Service to release. Child left in the care of the paramedics.

16044 Tue 07/09/10 14:55 New Road, Hornsea. 2 car Road Traffic Collision, no persons trapped. Inspection only by Fire Service.

16043 Tue 07/09/10 14:46 West Close, Fangfoss. Car fire extinguished prior to arrival of Fire Service by resident using garden hose pipe. Vehicle made safe by disconnecting battery.

16034 Tue 07/09/10 12:15 Centenary Road, Goole. Pan of food left unattended in kitchen of sheltered bungalow. Pan removed to open air by Fire Service. 2 BA in use. PPV fan used to ventilate premises. Smoke detector activated. Pan damaged by fire and light smoke damage to kitchen of property.

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