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Who we are

Humberside Fire and Rescue Service is here to make the communities within our area a safer place to live, work and visit.

Humberside Fire Authority is responsible for the fire and rescue service across the four unitary authority areas of the East Riding of Yorkshire, Kingston upon Hull, North Lincolnshire and North East Lincolnshire, serving a population of almost one million people spread over 1358 square miles.

Fire cover is provided 24-hours a day, every day of the year.

All 999 calls are received by our Control room at Service Headquarters in Hull. Fire engines are then mobilised from our fire stations across the Service area. Each of the 46 front-line fire engines is equipped with state of the art rescue equipment and there is also a fleet of specialist appliances, which are used during road traffic collisions, water rescues and other specialist rescues. Firefighters are trained and ready to cope with a range of emergencies, not just fire. These include: road, rail or air crashes, flood, animal rescues, chemical spills and even terrorist attack. We strive to deliver a high quality service to our communities and as a result we have some of the best operational response standards in the country.

Preventing

We believe the most effective way to save lives, reduce injuries and other losses through fire and other emergencies is to reduce the number of incidents that occur. To help us do this, we work closely with partner organisations and communities to develop and deliver initiatives aimed at preventing incidents. We do this by focusing on reducing risk amongst people in our communities who are most vulnerable to fire and by raising awareness about fire risk.

To enable us to do this, we engage with other organisations to identify good practice to improve service delivery and community safety; we work with the local community, talking to other organisations to identify and reduce risks from fire and other hazards which affect peoples’ lives; we visit schools to deliver educational fire safety programmes to pupils aged between 9 and 10, as part of the national curriculum; and we have community safety teams to access and engage with those people most vulnerable to fire, providing information, education and where necessary, additional protection measures.

Protecting

We carry out operational fire risk assessments on non-domestic properties and work to reduce the number of deliberate and nuisance fires started within the Humberside area. Fire Safety information is available on the Fire Safety page. If you are concerned about a fire risk, contact your local fire station or Public Safety team.

Responding

If you have a fire or suspect a fire of any size, dial 999 and ask for “FIRE”. The operator will then put you through to the Control Room who will request further information before mobilising fire appliances to the emergency.

Fire Safety legislation and standards of service you can expect

As part of the Government’s commitment to reduce death, injury and damage caused by fire, fire safety law has been changed as a result of the introduction of the Regulatory Reform (Fire Safety) Order, which came into force in 2006.

The Fire Safety Order applies in England and Wales; Northern Ireland and Scotland have their own laws. Humberside Fire and Rescue Service is responsible for enforcing the Order in most premises in the Humberside area. Inspections of those premises that present the highest risk to the community will be completed following a risk-based inspection programme.

Humberside Fire and Rescue Service works to the Government’s ‘Regulatory Compliance Code’ in relation to fire safety enforcement activity.

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