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What We Do

We operate and provide to the people within the Humberside area, a professional and skilled emergency response service 24 hours per day, every day of the year, as well as providing a range of other services and functions.

We have a legal duty to provide a fire and rescue service that meets the needs of the local communities. We are prepared to deal with a wide range of emergencies, from house fires and road traffic collisions, to floods, chemical spills and even terrorist attack. We are also responsible for the enforcement of fire prevention, petroleum and explosives legislation. We work with our communities to help keep people and property safe, providing a fire and rescue service for the people that live, work and visit the Humberside area.

Preventing

We believe the most effective way to save lives, reduce injuries and other losses through fire and other emergencies is to reduce the number of incidents that occur. To help us do this, we work closely with partner organisations and communities to develop and deliver initiatives aimed at preventing incidents. We do this by focusing on reducing risk amongst people in our communities who are most vulnerable to fire and by raising awareness about fire risk.

To enable us to do this, we engage with other organisations to identify good practice to improve service delivery and community safety; we work with the local community, talking to other organisations to identify and reduce risks from fire and other hazards which affect peoples’ lives; we visit schools to deliver educational fire safety programmes to pupils aged between 9 and 10, as part of the national curriculum; and we have community safety teams to access and engage with those people most vulnerable to fire, providing information, education and where necessary, additional protection measures.

For more information visit the safety area.

Protecting

We carry out operational fire risk assessments on non-domestic properties and work to reduce the number of deliberate and nuisance fires started within the Humberside area. Fire Safety information is available on the Fire Safety page. If you are concerned about a fire risk, contact your local fire station or Public Safety team.

Fire Safety legislation and standards of service you can expect

The enactment of the Regulatory Reform (Fire Safety) Order 2005 means that the Authority has direct responsibility to enforce fire safety legislation in a wider range of premises than previously permitted. See Our Statutory Duties section for more details.

Humberside Fire and Rescue Service works to the Government’s ‘Regulatory Compliance Code’ in relation to fire safety enforcement activity.

Responding

If you have a fire or suspect a fire of any size, dial 999 and ask for “FIRE”. The operator will then put you through to the Control Room who will request further information before mobilising fire appliances to the emergency.

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