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Our vision

Taking Humberside Fire and Rescue Service to 2020 and beyond.

The world is changing all around us. To continue to deliver an excellent emergency service to our communities over the next ten years and beyond, we must look ahead to what we want the organisation to look like in the future and move swiftly to prepare for what is to come. Our vision is an aspirational one and creates a long-term destination for Humberside Fire and Rescue Service, without being constrained by what is deemed to be possible today. Our Strategic Plan, and the various strategies underpinning that plan, will gradually move us towards becoming the Service we want to be.

What we will be doing the same, but better 

The safety of our communities will remain as our top priority; striving to make the Humberside area a safer place to live, work and visit, with fewer fire-related incidents because our efforts to prevent and protect against fires will be working well. By actively engaging more with people in our area, we will have a better understanding of their needs and the risks that they face. This will allow us to use information and insight to focus our activity, use our resources effectively, and assist in changing behaviour to keep people safer. 

Communities need to be prepared for emergencies. We will continue to work with partner organisations to reduce risk and work with businesses to educate them about what they can do to protect themselves and others against fire.

Our enforcement role will continue to target businesses to ensure they comply with fire safety standards. Our resilience plans will continue to be robust. Having learnt a lot from past emergencies, we will have plans in place for dealing with any of the risks and emergencies our communities face.

Humberside Fire and Rescue Service staff are our best asset. All our employees will continue to work hard and will be dedicated to providing an excellent service. As a result, we will meet the expectations of our communities by providing a consistent and effective service by training and developing our staff so they are multi-skilled and flexible to respond to any situation. The relationships we have with our partners will remain highly important and they will continue to want to work with us to achieve common goals because we will all keep making improvements to the safety of the people who live and work in, as well as visit, our area.

We will look at ways to be even greener. By 2020, we will be more energy efficient than we ever have been, helping us to reduce our impact on the environment. The vehicles we use will also be more suited to the emerging risks within our communities.

What we will be doing differently

We will work closely with local communities to assist them to be as well prepared as they can be for the risks in their local area. We will support local solutions to minimise those risks and encourage community representatives to work with us to identify those most at risk and pre-plan how they can be kept as safe as possible.

When people and businesses have been affected by a fire or other emergency, we will help them to recover. We will signpost people who have been affected by emergency incidents to help with rehousing and repairing damaged homes.

We will learn from every incident and promote this learning to our communities and partners. As with all public sector organisations, we will need to reduce how much we spend and make some tough decisions to ensure we provide a cost-effective service, delivering value for money in everything we do. We will also be generating income, providing services including emergency rescue and fire fighting to industries.

We will be a smaller organisation but this will not have reduced our level of service as we will work more efficiently and effectively than we did before. The roles and responsibilities of our employees will be more varied and our training and development programmes will be to the highest standard, ensuring our staff have the skills to carry out their more varied roles successfully and safely. Staff will spend more of their time at work training and gathering information and will be better rewarded as a result. Our Control room function will be second to none with collaborative arrangements in place with other fire and rescue services to ensure we continue to meet our excellent response standards.

As a 24/7 organisation, new alternative shift patterns and working arrangements for all staff will provide more flexibility and enable the right services to be available when they are needed, while non-operational staff for example, will be trained to provide operational resilience. We will work together as one team, regardless of role. All our staff will be fitter, healthier and happier and as a result, our sickness levels will be lower, with fewer work-related injuries.

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